If after reviewing this policy you have any questions, want more information about our privacy practices, or want to file a complaint, please contact us by email at info@essenti.nl.
This Privacy Statement describes how we collect, use, and disclose your personal information when you visit our website or make a purchase on our website. By "personal information" we mean any information about an identifiable individual. Below you will find detailed information about what personal information we collect and why:
I - Device Information
* Purpose of collection: We automatically collect information about your device to accurately load the website and to perform analytics of website usage, so that we can optimize our website.
* Source of collection: This information is collected when you visit our website, using cookies, log files, web beacons, tags, or pixels.
* Disclosure for business purposes: This information may be shared with our processor Shopify.
* Collected personal information: The version of the web browser, IP address, time zone, cookie information, pages visited, search terms, and your interaction with the website.
II - Order Information
* Purpose of collection: We collect information necessary to process your purchases, such as delivering products or services, processing payments, arranging shipping, providing invoices and order confirmations, communicating with you, screening orders for risk or fraud, and providing information or advertising related to our products or services, in accordance with your preferences.
* Source of collection: This information is collected directly from you.
* Disclosure for business purposes: This information may be shared with our processor Shopify.
* Collected personal information: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
III - Customer Support Information
* Purpose of collection: We collect this information to provide customer support.
* Source of collection: This information is collected directly from you.
Our website is not intended for persons under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the above address to request removal.
We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:
* We use Shopify to manage our online store. You can read more about how Shopify uses your personal information on their Privacy Policy.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal requests for information we receive, or otherwise to protect our rights.
As described above, we use your personal information to provide targeted advertising or marketing communications that we think may be of interest to you. For example:
* We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information on their Privacy Policy. You can also opt out of Google Analytics through this link.
* We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (for which you may give consent depending on your location).
* We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers to you that you might be interested in.
For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") via this link.
You can opt out of targeted advertising by:
* BING
You can also opt out of all other services via: https://optout.aboutads.info.
At Essenti.nl we use your personal information to provide our services, such as offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on various legal grounds:
Your consent
* The performance of the contract between you and the Site;
* Compliance with our legal obligations;
* Protection of your vital interests;
* Performance of a task carried out in the public interest;
* For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we retain your personal information for administrative purposes unless you ask us to delete this information. For more information about your right to data deletion, please see the 'Your Rights' section below.
We value your privacy and the information you provide us regarding our SMS marketing service. We use this information to send you text notifications (e.g., for your order, including abandoned cart reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of which items you place in your shopping cart, including when you leave your checkout. This information is used to determine when cart reminder messages should be sent via SMS.
Our website sells Personal Information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
If you live in the EEA, you have the right to access the Personal Information we have about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.
Your Personal Information is initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: GDPR Whitepaper.
If you live in California, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the above address.
A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. At Essenti.nl we use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies ensure your browsing experience is better by enabling the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the website or browse from page to page. Cookies also provide information about how people use the website, for example, whether it is their first time visiting the site or if they are a frequent visitor.
We use cookies to optimize your experience on our website and to provide our services.
Note: because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not adjust our data collection and use practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time to reflect changes in our practices or other operational, legal, or regulatory reasons.
If you wish to file a complaint, please contact us by email or by mail using the details provided under "Contact" above.
If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.
